Project Team headed by Project Manager Mr. Roel Ian Blanker conducted the presentation of Citizen Satisfaction Index Survey (CSIS) to the local chief executive and the relevant department heads on June 17, 2020 at the SB Conference Hall. The presentation, facilitated by Project Officer Mr. Jan Solomon Edrozo, was attended by 15 participants (Male 9, Female 6).
Hon. Mayor Floro Gandam gave the opening remarks and thanked Mahintana Foundation for the unending support and partnership. Mr. Blanker, in turn, thanked the presence of the LCE and the heads during his short introduction about the CSIS presentation. Mr. Edrozo then presented the results of the CSIS survey conducted on February 17-27, 2020 in partnership with the Sta. Cruz Mission School Inc. (SCMSI). The mentioned local research institute (LRI) was also the LGU’s local school board member represented by Ms. Maria Gandam. She shared that the partnership with the LRI highlights the cooperation between the local government unit and the private sectors to achieve transparent and accountable local governance. Mr. Blanker assured that the results are not the gauge of the performance of the LGU, rather, how the citizens see the LGU’s service delivery. Hon. Mayor Gandam said that the CSIS results will help them improve the quality of the services for the Lake Sebu constituents. It was then agreed that the CSIS results will be presented during the ExeCom Meeting on July 14, 2020 for the LGU to plan their next steps.